Invoices will be emailed directly to the Accounts payable contact that was listed at registration and can also be retrieved via the CCMShipments.com Invoice Portal. Click here for instructions on how to use the Invoice Portal.
Click here for a quick look at the invoice format.
When you receive your invoice via email you will also receive a Billing Backup Report in an excel file. The Billing Backup Report is a detailed summary of your transactions including but not limited to in gate and out gate information.
*Important! If items are disputed please pay your invoice in full while the dispute is being researched. If the dispute is found to be correct the credited amounts will shown on your subsequent invoice(s).
If you would like to dispute an invoice, please use the Dispute Portal to submit your disputes and backup documentation. Disputes must be submitted before the invoice due date. Customers may click here to register for access to the Dispute Portal.
Click here for instructions on How to Use the Dispute Portal
Street Turn Reporting
All street turn requests need to be sent to email@example.com and include “street turn” in the subject. Download and follow the instructions to complete the street turn template.